Questions and Answers

Do you manufacture or import your windows and doors?

All components and materials for our frames are sourced in the UK and either built or assembled at our base in Farnham.

 

How long will I have to wait for my windows?

We try and turn around all most orders within 8 weeks from date of order, this can be sooner for smaller straight forward items, or slightly longer for the more individual requests.

 

Can you provide detailed drawings for planners etc.?

Yes we can supply profile drawings for planning or conservation consent.

 

Are you FENSA registered?

All of our installations are FENSA registered together with a deposit indemnity and a 10 year insurance backed guarantee through the Trade pro Group

 

Do you directly employ your own installers?

All of our installers are directly employed by Jennyfields, will arrive in sign written vehicles and dressed in Jennyfields uniforms. 

 

What do you do with the old steel frames you remove?

We are able to remove most steel windows and doors whole and we can leave them safely at your property, or we will bring them back to our base in Farnham. Here the more older or interesting frames are offered to the Brooking Collection for prosperity, after which we separate the glass from the frames and take them to our local re-cycling plant. It’s comforting to know that the old frames of yesterday can maybe be tomorrows car, girders or food can.

 

 Do you offer finance for your products?

Yes, we offer low interest easy payment plans. Full details here

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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